The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as ”you”) with Visual Capitalist.
By using store.visualcapitalist.com and/or placing an order, you agree to be bound by the terms and conditions set out herein (the ”Terms”). Please make sure that you have read and understood the Terms before placing your order. The inclusion of products or services on store.visualcapitalist.com at any given time does not imply or guarantee that these products or services will be available. We reserve the right to discontinue any product at any time.
We reserve the right to amend these Terms from time to time without providing you with prior notice. The version of the Terms that will apply to your order will be those on store.visualcapitalist.com at the time you place your order.
Visual Capitalist wants to provide the best possible online experience. To achieve this goal, we need to be sure that our services run like clockwork. You understand and agree not to (i) post, transmit, redistribute, upload, or promote any communications or content that could harm or negatively impact our business, products or services; (ii) act in a manner or employ any device that restricts, impairs, interferes or inhibits any other user from using or enjoying the Site, or which impacts the security of the Site, or (iii) employ any device or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation spiders, bots, crawlers, avatars or intelligent agents) to navigate or search the Site, or to copy content from the Site. We reserve the right to immediately bar access to the site and close the account of any user who violates this provision or any other provision in these terms and conditions.
2. Prices and delivery charges
The prices displayed on the Visual Capitalist Store does not include Harmonized Sales Tax (HST), local retail sales tax, or the delivery charge. The HST or local retail sales tax will depend on the place of delivery and will be calculated in the checkout prior to completing the purchase.
The cost for each delivery method is clearly indicated during the check-out process. Our standard delivery fee will depend on the drop shipment company. If we are unable to deliver your order in full and have to make more than one delivery, there will not be an additional charge for any subsequent deliveries.
3. Ordering/conclusion of contract
Once you have placed your order, you will receive an email confirmation. If for any reason we are unable to fulfill your order, we will let you know at the earliest opportunity. If we have already received payment for your order, we will attempt to refund the applicable amount using the same method used to make the payment. Another payment method may be used for the refund, provided that you consent to such a change; in any case this will not generate any additional charges.
Visual Capitalist exercises the utmost diligence in accepting and processing orders and will endeavor to deliver your order to an address based on your delivery option.
Visual Capitalist endeavors to dispatch orders as quickly as possible and in the order in which they are placed. Though we aim to deliver within the communicated timeframe, delivery may take longer due to unexpected events. In the unlikely event the delivery time exceeds 30 days, you may cancel your order.
Before you place your order, you will be informed of the expected delivery details. Once you have placed your order, you will receive an email confirmation with your expected delivery details if you have supplied us with your email address.
5. Returns and Refunds
All items are final sale and cannot be returned or refunded. Merchandise sold on the Visual Capitalist store are made to order.
6. Payment methods
You can pay for your goods in various ways as set out below.
Credit card or debit card
You can enter your payment details at the time you place your order using a valid credit or debit card (VISA or Mastercard). The applicable amount will immediately be reserved on your card but will not be debited until the goods are dispatched. Visual Capitalist reserves the right to check the validity of the credit or debit card, its credit status in relation to the order value and whether the address data of the purchaser is correct. We may refuse orders depending on the result of these checks.
You will receive the legally required invoice document attached in the Shipping Confirmation e-mail.
7. Our Liability
Nothing in these Terms shall exclude or limit Visual Capitalist’s liability with regard to any matter for which it would be unlawful for us to limit or exclude our liability. Visual Capitalist accepts liability for death or personal injury caused by our negligence or that of our employees and agents. We do not seek to exclude liability for fraudulent misrepresentation by us or our employees or agents. If we breach these Terms, we shall only be liable for losses that which are a reasonably foreseeable consequence of such breach.
Visual Capitalist reserves the right to assign or pledge to third parties any claim(s) for payment which have arisen in connection with the delivery of goods.
9. Company Information
#100 – 211 Columbia St
Vancouver, BC, V6A 2R5